The Relationship between Administrative Transparency, Organizational Establishment and Institutional Trust

Generally speaking, organizations and their appropriate operations play a vital role in the modern societies. In addition, administrative transparency and organizational establishment are among the most important determinants of the quantity and quality of institutional trust. This article is based on the results of a survey on a sample of householders in Nourabad-Mamasani City. The survey examines how the individuals’ perceptions on administrative transparency and organizational establishment are associated with institutional trust. The results of this analysis indicate that people have the strongest trust towards military and security institutions, whereas the weakest trust goes towards institutions that are responsible for controlling the price of goods and services. Moreover, the results show that there is a significantly positive association between institutional trust on the one hand, and staff’s behavior, organizational establishment and quality of supervisory organizations, on the other hand. This applies to the trust toward all three types of institutions: governmental, supportive and educational, and economic services institutions. The variables included in this analysis could explain 29 per cent of variation in the trust towards governmental institutions, 19 per cent of variation in the trust towards economic services institutions, and 12 per cent of variation in the trust towards supportive and monitoring institutions.