Influence of social values and corporate responsibility in the production of dependency between consumers and products

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Article Type:
Research/Original Article (بدون رتبه معتبر)
Abstract:
The present study aims to investigate and identify the factors affecting the production of dependency between consumers and brands in terms of both types of exchange and emotion. In this study, using quantitative methods and modeling structural equations among 864 students of city management Tehran has tried to identify the factors affecting the production of two types of relationships; the results show that many variables, such as brand image, brand attitude, brand defense, etc., have the same and similar effect in both types of relationships, in While variables like brand love, social values, effective advertising in corporate social responsibility, attention to the community Brand has profound effects on the production of emotional relationships between brand and consumer and does not play any role in the production of exchange relationships. The results of this research are important for companies and domestic producers, because they are concerned with the structures and approaches of social issues such as paying attention to responsibility Social, positive social values ​​and brand associations in their production and advertising structures can find long-term relationships between their products and Iranian consumers.
Language:
Persian
Published:
Journal of Social Sciences, Volume:12 Issue: 43, 2019
Pages:
35 to 58
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