Article 8 of the General Health Policy: Indicators and Interventions for Effectuation

Article 8 of  the General Health Policy Document   refers to promotion and improvement of  quality and safety of justice-focused services, emphasizes accountability and transparent information, effectiveness, efficiency and productivity  of health networks in accordance with the system of ranking and referral. The purpose of this study was to determine the most important indicators and interventions that can be done. This study was conducted using descriptive and qualitative methods. In order to extract the indicies, texts and documents were reviewed and interviews and expert meetings were used to determine the interventions. The data were analyzed using the framework analysis with consideration of the health system framework. This study extracted five main indicators relating to Article 8 of the General Health Policy. Then, for the implementation of this article, 19 interventions in the resource production, payment, organizing rules and regulations and behavior were proposed. Article 8 of the General Health Policy focuses on two categories of quality and safety of comprehensive health services. In order to improve the quality and safety of services which two important sources namely, health policymakers and managers are required to make a continuous effort for planning using the indicators and interventions mentioned.