Mediating role of cognitive trust and emotional commitment on the relationship between job satisfaction and knowledge sharing intention

The purposeful sharing of knowledge in organizations leads to faster individual learning, develops creativity, and ultimately leads to improved individual performance in the organization. The purpose of this study was to investigate the mediating role of cognitive trust and emotional commitment on job satisfaction and intention to share knowledge on education staff in District 3 of Tehran in 1395. The statistical population of this study is 200 employees of Education Organization of District 3 of Tehran. Using Cochran''s formula, 130 of them were selected by stratified random sampling method. In order to collect data, a questionnaire including the intention to share the knowledge of Charghi (2001), Blasttin job satisfaction questionnaire (2008), Kim''s emotional commitment questionnaire, Choi, Kualahan and Han (2008), and finally the trust trust questionnaire (2009) Is. Validity (content, convergence and divergence), and reliability (Cronbach''s alpha, compound, and composite reliability coefficients) of the questionnaires indicated that the research measure expressions had a good validity and reliability. The analytical results by structural equation modeling using SMART-PLS software showed that all three exogenous variables of job satisfaction, cognitive trust and emotional commitment have a significant and significant effect on the intention to share knowledge. In addition, both the variables of emotional commitment and cognitive trust play an intermediary effect on the relationship between job satisfaction and the intention to share knowledge, while emotional commitment, as compared with cognitive trust, has a greater impact as a mediator variable on the intention to share knowledge.