Identifying urban crisis management strategies using SWOT and data envelopment analysis(case study: Eslamshahr County)

Considering the existence of major faults in Tehran and probability of devastating earthquakes in this area, it seems essential to provide strategies for confronting the crisis and to manage the damages. Therefore, this paper aims to identify urban crisis management strategies in Eslamshahr County. In this descriptive analytic study, by using the SWOT, the strengths, weaknesses, opportunities, and threats points of urban crisis management were studies in Eslamshahr County and optimized strategies were developed. Then, the strategies were ranked by using DEA (data envelopment analysis), a nonparametric method based on mathematical modeling. The findings showed that the final score of organization was 2.1 and 2.46 respectively according to the results of internal and external factors evaluation matrix analyzing. It was found that the strengths are less than weak points and available opportunities are less than threats in Eslamshahr county crisis management. Of the 25 SWOT-based strategies that prioritized by using DEA, the strategies of ST1 and ST2 had the highest priority. The results presented that strategies such as the use of specialized human resources to promote awareness, education, and safety culturalize as well as strengthening and empowering the crisis management unit in Eslamshahr county municipalities are the most important strategies