Rural satisfication Assessment of Dispute resolution councils in rural area (Case study: Radkan Dehestan of Chenaran Township)

Involvement and participation of local NGOs in the implementation and realization of good governance is considered one of the levers to achieve local development and to achieve this important work always had been used of different rules and tools. Today, the rural Dispute resolution councils play important role as profound and widespread evolution in the national judicial system, in the context of resolving local disputes, as well as the reduction of peoples haunts to juridical forums. This study aims to measure people's satisfaction based on their performance, features and functions of this institution in rural areas in 3 dimensions (including: organizational, functional, functional) and 14 indicators (including: the size of the bureaucracy, the extent of the jurisdiction, the selection of members, honoring to clients, the quality of law enforcement, discipline at work, accelerating the work done, the results in the resolution of disputes, economical benefit, the efforts for peace and reconciliation and the development of local solidarity, security, justice, privacy, reduce travel), examined the activities of the dispute resolution Council. Sample statistical community of this research contain 10 rural point of Radekan dehestans and 186 hoseholdes that atleast one time in theire life had refer to Dispute resolution councils, selected as sample cases by using of Cochran formula. Friedman test results indicate that operational dimensions indexes with the most mean was desirable dimension from the rural attitude and functional and organizational aspects have been next in rank. Finally, result of Entropy methods for calculating the weight show that economical indicators of rural Dispute resolution councils assessment had upest weight and quality indicators index for law enforcement and justice had the least weight in assessing the people satisfaction