Investigating of antecedents and consequences of Organizational Citizenship Behavior (A Case Study of Urmia University Staff)

Organizational citizenship behavior is one of the most important factors affecting the performance of higher education institutes. The emergence and development of the concept of organizational citizenship behavior, has created a major change in the field of organizational behavior. The important part played by this component constructin explaining the organizational behavior and its status in educational administration theories led to the study of its effect on job and individual factors.The role of these factors, such as personality traits, Islamic work ethic, servant leadership, and ethical leadership in their organizational citizenship behavior were examined. To put it clearer, the objective of the present study was to evaluate the structural relationships among antecedents, consequences of academic staff's Organizational citizenship behavior. In this regard, 232 people were selected from the staff of the University of Urmia through stratified random sampling. The data of the present study were gathered through 12 standard questionnaires.The methods of conformity factor analysis and the structural equations model were used by SPSS 22 and LISREL 8.45 software in order to analyze the data, study the relationships among the variables and present a structural model. The results of the structural equations modeling indicated that personality traits of Islamic ethics, ethical leadership, and organizational citizenship behavior have a direct and significant relationship. And a prerequisite for organizational citizenship behavior. The results also showed that feeling and increasing organizational citizenship behavior among employees with increasing social capital, entrepreneurship, participation, empowerment and productivity of manpower and reducing job burnout. In the model, all weights - except for the relationship between organizational citizenship behavior with servant leadership and job cracks - were statistically significant.