The Relationship between Spiritual Intelligence of Librarians and Quality of Services in Shahid Beheshti University of Medical Sciences Libraries with Professional Ethics Approach
Background and AimPromoting spiritual intelligence and adherence to ethics leads to higher quality service, efficiency and effectiveness. The present study was conducted to investigate the relationship between the spiritual intelligence of librarians and the quality of services in the libraries of Shahid Beheshti University of Medical Sciences with a professional ethics approach.
Materials and MethodsThe research method was descriptive-correlational and with an objective purpose. The statistical population included 180 librarians working in the library of Shahid Beheshti University of Medical Sciences. Data collection was done by two questionnaires of King and Radad. Data analysis was done by inferential methods and Kolmogrov-Smirnov test. Data were analyzed by SPSS version 22 software.
Ethical ConsiderationsIn this study, all principles of research ethics were considered.
FindingsThe results showed that there is a positive and significant relationship between the dimensions of spiritual intelligence(critical existential thinking, production of personal meaning, transcendental consciousness, and extension of consciousness) and the quality of services in the libraries.
ConclusionThe result of the research showed that there is a relationship between the spiritual intelligence of librarians and the provision of quality services in the libraries of Shahid Beheshti University of Medical Sciences with the professional ethics approach. Therefore, using the spiritual intelligence, service quality in the studied libraries could be increased.
Arak Medical University Journal, Volume:22 Issue:3, 2019
69 - 80
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