Quality of Holistic Nursing Care from Critical Care Nurses' Point of View

Quality care providing is one of the main goals of health care services and a nurse is a team axis and plays a key role in this issue. Therefore, the aim of this study was to evaluate the quality of nursing care from nurses' point of view and its relationship with demographic and professional variables.

This research was a descriptive-analytic study that was performed by a demographic and standard Quality Patient Care Scale (QUALPAC) questionnaire which has 72 questions in terms of psychosocial, physical and communication dimensions based on a Likert scale. The sample consisted of 200 nurses who worked in the intensive care unit of Isfahan- Iran.

According to the participant's viewpoints, the average quality of nursing care in patients was favorable in physical and communication dimensions (2.63 ± 0.29). It was also to some extent desirable in the psychosocial aspect (2.45 ± 0.28). Also, there was a significant relationship between age, experience, type of employment, amount of overtime working and the quality of nursing care (p <0.05).

Considering the significant relationship between professional characteristics and the quality of holistic nursing care, it is suggested that health managers adjust the amount of overtime hours and also take into account the experience of expert nurses in order to take an effective step in formulating necessary policies in improving the quality of nursing care.