A Metaphorical Interpretation of Organizational Insentience Phenomenon: Developing and Validation of a Conceptual Model

The conceptualization of organizational insentience and the designing and validation of a conceptual model for governmental organizations is the main objective of this research.

The researchmethod is qualitative and exploratory. The statistical population consisted of experts in the field of organization and management, which through a snowball sampling51interviews was conducted to achieve theoretical saturation. Data collection tools were semistructured interviews and a researcher-made questionnaire for validating the conceptual model. The validity of the interviews was obtained through the method of checking by partners and contributors, and reliability was obtained through the agreement of the two experts.

With MAXQDA2018 software, 198 open codes, 25 pivot codes and9selectable codes were counted. The results showed that organizational insentience can be traced in the form of a three-layer pattern, which in the most fundamental layer of the conceptual model, there are four factors such as the unreliability of the role of fiction, the general growth of organizational insentience, negative sensory and social cognitions, and insentience Incidents. In the outer layer of organizational insentience, there are also behaviors such as white fear and white identity, organizational localized insentience, silent crisis, and employee reluctance. Finally, the results of model validation using one-sample t-test showed that the conceptual model is comprehensive, originality, uniqueness, coherence, proportionality with organizations, and in line with current needs.

The ambiguous nature of the subject for the interviewees and the inappropriate substance of organizational Insentiencein other domestic and foreign scientific articles were among the limitations that the present study filled in this conceptual vacuum.

Given the constituent dimensions of organizational Insentience, it is imperative to acquire sensory literacy to confront managers with a set of negative employee emotions in the organization. Innovation or Value of the Article: The paper can provide a scientific approach to understanding new concepts in the field of organization and management.