Designing the Contingency Model of Human Resources Management Strategies

Designing the contingency model of human resources management strategies using the strategic reference points of Stewart and Brown (2019) at the Export Development Bank of Iran is the purpose of this research. The present study is descriptive survey. The validity of the research was determined by experts' opinion and its reliability was 0.76 with Cronbach's alpha. In the first stage, the fuzzy method was used to design the model, In the second stage, the model was tested with 181 statistical population according to the Morgan table. The results of the Structural equations modeling test using Lisrel software, while confirming the theoretical, showed the experimental compatibility of the model. Finally in the third stage the gap between the status quo and the desired status of quadruple strategies was determined by the t-student test. According to the findings, the Bank's strategy did not fit in both the dimensions of differentiation and cost leadership as well as the employment of the foreign labor market. However, the maintenance of current personnel was confirmed. The HR practices in the whole bank coincided with loyal soldier strategy, but HR practices in the International- Credit Units aligned with committed expert and loyal soldier strategy. Finally, it is concluded that, Depending on the various units, it is necessary to establish a complete alignment of strategies. Developing distinct services, reducing costs, training Personnel for all units, however, for the headquarters, outsourcing contracts should also be considered.