Designing an E-Governance Framework for Export Development Policy Formulation

Regarding the importance of electronic governance as one of the key issues in policy making, and the lack of relevant theoretical studies and research in Iran, the purpose of this study is to achieve a framework of policy‎makers’‎attitude‎towards‎e-government.


This research has been carried out using Grounded Theory method. The statistical society is the experts who have practical knowledge and experience in formulating the export development policy. Experts were selected by snowball sampling method and the data were managed using Atlas software.

Research Findings

After analyzing the text of the interviews, the central topic of "The implementation of e-governance in policy formulation" was considered, which includes the main dimensions of targeting (stakeholder participation, transparency, accountability, and e-government).. The findings showed that the demand of exporters, the priority of non-oil exports, and the expansion of ICT are factors influencing the implementing e-governance in export development policy formulation.

Practical consequences

the implementation of e-governance can result in exporters' trust, stakeholder satisfaction, legitimacy, and improved quality of export policies. e-governance has positive effects, such as the satisfaction and trust of exporters, and increases the legitimacy of the government among the stakeholders and improves the quality of policies in the country.

limitations & Consequences

public governance thinking and gaining exporters' trust considered as limitations for implementing e-governance in export development policy formulation. Innovation or Value of the Article: this research by Identifying the causal factors, mediator and moderator and the developing of final framework adds to the research findings of e-governance in export development policy formulation.

Article Type:
Research/Original Article
Journal of Public Administration Perspective, Volume:10 Issue:39, 2019
101 - 125  
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