A Study on the Techniques Used in BBC Persian News Broadcasts to Build Trust with the Audience: A Case Study of 60-Minutes News

In media The prerequisite for the efficiency of any media communication is earning the trust of audiences. The current research aims to study the methods used by Persian BBC to earn the trust of its audience specifically in one of its major news programs: 60 Minutes. Using qualitative content analysis and inductive methods, this research has studied 2 months of 60 Minutes broadcast to investigate its source credibility, soft war, uses and gratification and Stigmata aspects. 78 aspects were observed in this news program and categorized in 20 categories for the analysis. The specific methods used by BBC Persian to earn the trust of its audiences are meta information, forging credibility, simulating incident location, reporting from hot news locations, engaging audiences, promoting the importance of incidents, covering breaking news, comprehensive insight, audience orientation, linking the news with audiences’ daily life, straightness, Intimacy with audiences, citizen journalism, journalists accountability, utilizing video reports and on-scene witnesses, highlighting whys, inviting case experts, documentizing spoken words, and using quotations and written documents. One of the main properties of BBC “60-Minutes” news program is showing tangible measures of drawing trust to audiences which verifies the their understanding of tv news production importance that is based on illustrations and tries to cover every events and broadcast them directly or vaguely.