Designing Process Maturity Level for Iran’ Police Using CMMI
The organizations need to continuously improve their processes so that they can succeed, increase their customers’ satisfaction, and survive. The process maturity models of organizations are models developed to assess and improve organizational process. In order that an organization can continuously improve, it is essential to focus on its maturity in personnel, process and organizational levels. The integrity maturity model is a fundamental model used to assess an organization’s maturity level. This model, based on the principle that “the system or a product’s quality is influenced by the process used in its development and maintenance”, is developed through reviewing all the knowledge and experiences gained from processes management. Organizations can advance with this model toward improvement of their processes and fulfillment of goals. In this paper, the concept of integrity maturity model is first reviewed; then, following indentifying organizational processes in the selected NAJA police stations and an examination of their statues que, the integrity maturity model for organizational process of the police stations was developed. The presented model in this paper can be regarded as a criterion to assess the maturity levels of process in the selected police stations, based on which the weakness and strengths of the organization can be identified.
فصلنامه توسعه سازمانی پلیس, Volume:14 Issue:4, 2018
74 - 98
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