The Mediating Role of Job Satisfaction in Relationship between Mentoring Functions and Organizational Commitment among Hospital Personnel

Today, turnover intention and withdrawal behaviors of the personnel have received world-wide attention. Finding independent factors and mediators affecting personnel' commitment is essential, especially in health centers. Accordingly, the purpose of the present study was to determine the mediator role of job satisfaction among mentoring functions and organizational commitment in hospital personnel.

This was a correlation study based on structural equation modeling. The statistical population included all the permanent, temporary and contractual staff in Poursina Hospital in Rasht. A total number of 403 employees were selected using quota sampling. The selected subjects completed Mentoring Functions Questionnaire (MFQ-9), Organizational Commitment Questionnaire (OCQ) and Job Descriptive Index (JDI). All statistical analyses were done using SPSS Version 22 and AMOS Version 18. Bootstrap method with Preacher and Hayes' Macro program was used to analyze the mediating relations.

The fit indices of structural equation modeling showed that the proposed mediator pattern has an appropriate fitness of data (GFI = 0.986, NFI = 0.972, TLI = 0.976, CFI = 0.986 and RMSEA = 0.049). Findings showed that mentoring has a positive and significant effect on organizational commitment (P<0.0001) and job satisfaction (P<0.0001) among personnel’s. In addition, the employees' job satisfaction played a mediating role between mentoring functions and personnel' organizational commitment.

It is suggested that managers can strengthen mentoring dimensions, while improve the personnel’s organizational commitment and prevent them from turnover intention.