A model for e-learning with a performance perspective in higher education institutions of IRAN

The purpose of the present study is to present a model for e-learning with a performance perspective in Iranian higher education institutions. The research method, is mixed type and has been done in two stages. The first step includes an applied development with the statistical community of the experts in the field of e-learning, and the purposeful-criterion sampling method was used with library studies and interviews data collection methods. The second step includes correlational structural equations with the sample of 376 faculty members, managers and technical experts and graduate students. Data was collected using an researcher-made questionnaire. Also, Delphi analysis and descriptive and inferential statistical methods, structural equations with SmartPLS software are used for data analysis. The results of the research confirmed the impact of design dimensions, content, support, training strategy, user interface, Internet marketing, technology, communication channels, individual factors on user satisfaction and the e-learning efficiency of Iranian higher education institutions. Also, the communication channel variable has a positive and significant effect on users' content and satisfaction, and the positive and significant effect of user satisfaction on e-learning performance has also been confirmed. Therefore, in order to develop an educational planning and improve the efficiency of learning in the e-learning system, the factors mentioned must be considered.