Assessment of patient satisfaction during the process of treatment at postgraduate orthodontics department of Babol Faculty of Dentistry in 2018

The aim of this study was to determine satisfaction in patients undergoing orthodontic treatment in the orthodontics department of Babol Dental Faculty.

Totally, 76 participants answered to a self-administrated questionnaire, categorized into 4 sections: "physician- patient relationship”, “social – mental improvement”, “admittance and environment-related factors”, “patients’ overall experience of treatment”. The answer to each question was scored in 5 levels from “completely disagree” with -2 scores to “completely agree” with +2 scores. Positive scores (+1 and +2) to questions were considered as high satisfaction.

Generally, 90% of participants reported high scores of satisfaction with “patient-physician relationship”, 75% with “environmental factors”, 72% with “overall experience of treatment” and finally 60% of them had high satisfaction with “social-mental improvement”.

A high level of satisfaction was reported by orthodontic patients in orthodontics department of Babol Dental Faculty.