Designing a Model for Outsourcing of Municipal Development Projects (Case Study: Tehran District 3 Municipality)
Outsourcing is one of the strategies of organizations to spend resources and facilities efficiently in the field of development projects. Outsourcing is one of the most cost saving attractive trends in the industry, However it could also be considered a factor of risk reduction. An organization can outsource technology, people and processes through outsourcing which they do not have access to economic saving through other. Often outsourcing provides access to advanced technologies. Outsourcing can be a way to utilize up-to-date technology, reach out to experts and thereby improve the quality of service provided to the organization and customers. The aim of the present study was to identify the dimensions, components and criteria for evaluating the competence and selection of contractors in municipal development projects of Tehran Municipality with fuzzy Delphi technique and prioritizing and weighting them with BWM technique. The population and statistical sample form of this study consisted of 22 senior experts of the Municipality of Tehran District3 with at least 10 years of experience in the selection and evaluation of Tehran Municipality Contractors. First, a comprehensive was done review of the theoretical basics and background of outsourcing research and selection of contractors' evaluation indices. Then, were identified with using two rounds of fuzzy Delphi questionnaire distribution, research components. Then, Dimensions and indices were weighted and prioritized using paired comparisons questionnaires and BWM technique. The results of this study can provide a comprehensive view to Tehran Municipality experts on selecting the best contractor in construction projects
Outsourcing_Construction Projects_Fuzzy Delphi technique_Best – Worst Method (BWM)
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