Knowledge is an important organizational resource that creates lasting competitive advantage in dynamic and competitive economies. Today, knowledge is regarded as a valuable asset and a source of strategic capital. It is difficult and often impossible to provide quality and economical services and products without utilizing and managing this valuable resource. Knowledge Management (KM) implementation is one of the main challenges of today's organizations. The purpose of this article is to identify key indicators of success in Knowledge Management implementation in Tehran Municipality 5 using Analytical Network Process (ANP) approach. The population and statistical sample of this study consist of 20 and professors of knowledge management experts and senior managers of 5th district of Tehran. After careful review of the literature were identified four dimensions and 12 indicators. Results of weighting with dimensionality of Analytical Network Process technique showed that dimension of human resources, first rank and dimensions: cultural-information technology and knowledge processes were ranked second to fourth respectively. It is also proposed to implement the implementation of knowledge management in the municipality of district five of Tehran.
Knowledge Management,Tehran Municipality,Multi-character Decision Making,AnalyticalNetwork Process (ANP)
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