Industrial productivity growth has always been influenced by the growth of technology. This claim could be show based on the industrial revolution that began the first time using a steam engine in the production plant. At the moment, the fourth industrial revolution turned into an image, even before it was fully implemented, and many experts and organizations are working hard to implement the revolutionary concept. The concepts of the smart factory, the physical cyber system and the Internet of Things and Services, offer great opportunities, as well as the leading challenges in quality management in the manufacturing sectors. Therefore, in this article, we examine the opportunities and challenges in implementing industry 4.0 for quality management. To this end, attributes of opportunities and quality management challenges were identified in industry 4.0. Then, using the Best Worst Multi criteria decision making method, which is considered as one of the most innovative weighting methods in the Multi criteria decision making literature, was weighted by expert opinions. The results of the study indicated that the attributes of cost reduction and production time, increase in services and customer satisfaction, and increase the skills and competencies respectively, introduced as the most important opportunities and attributes of vertical integration, horizontal integration and experience, and specialists respectively introduced as The main challenges. Finally, based on the research results, practical and research suggestions were presented.
- حق عضویت دریافتی صرف حمایت از نشریات عضو و نگهداری، تکمیل و توسعه مگیران میشود.
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