Formulation of Urban Tourism Roadmaping with Human Resources Development Approach (Case Study: Isfahan Province)
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Article Type:
Case Study (بدون رتبه معتبر)
Abstract:

The purpose of this study is to Formulation an urban tourism road map of Isfahan province with human resources development (HRD) approach. In the first phase, all related published research (48 research) was analyzed using Meta-synthesis method. The results were identified and categorized into 9 HRD indices. In the second, 57 operational strategies for implementation of indicators were identified by reviewing the literature and interviewing 21 experts in Industry. Finally, by surveying 10 experts and analyzing them using Structural-Interpretive Modeling Methodology, indicators and operational solutions of Leveling and relationships were determined and presented as a roadmap for HRD of urban tourism in Isfahan province. The results showed that at the lowest level, the indicators "Designing Competency Model of Tourism Industry Jobs" and "Designing Human Resources Information System (HRIS)" had the most impact on the other indicators and in fact the most important indicators of tourism HRD. Isfahan province is considered to be the highest index of "Definition and Award of Excellence in Human Resource Management Excellence in Tourism Industry", which was the most dependent. Finally, indicators such as "utilization of social networks", "allocation of subsidies and discounts in training", "provision of public education", "Designing Competency Model of Tourism Industry" and "Designing HRIS" affect all indicators, and authorities must pay special attention to them in order to monitor their impact on others and select mechanisms to improve on others. In the present study, these mechanisms were presented in the form of operational solutions along with a roadmap for their implementation.

Language:
Persian
Published:
Journal of Geography and Environmental Studies, Volume:8 Issue: 32, 2020
Pages:
97 to 112
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