The resilience evaluation model for supply chain with integrated DEMATEL, ANP and Gray theory approach (Case study: Isfahan mobarakeh steel Co.)

By the rapid advancement of technology and the creation of global markets, competition, turbulence and environmental uncertainty have been enhanced. In the same vein, competition between companies has replaced the competition between the chains. Chaos and uncertainty have adverse effects on the supply chain and can lead to reduced corporate profitability and competitive advantage. In this situation, the selection of suppliers who can withstand more uncertainty and resilience and deliver the goods and services at the time specified by the customer is considered necessary for the organization. The purpose of this research is to evaluate the resilience of the supply chain in Mobarakeh Steel Co., Isfahan. To this end, the theoretical framework has first emerged from a comprehensive literature review and research on the resilience of the supply chain. With the help of this framework, the resiliency criteria of the supply chain were extracted and, according to experts, the criteria were confirmed. Then, using the DEMATEL method, the relationships between the indices and sub-indices were determined and using the ANP method, the importance of each of the criteria was determined. Among the criteria, the sub-criteria of agility, addiction, and risk management culture have the highest weight. At the end, they have been ranked by the Grey ARAS of the suppliers of Mobarakeh Steel Co. in terms of the degree of viability, and the supplier of Behran is considered at the highest rating.