The Moderating Effect of Perceived Organizational Support and psychological resiliency in the Relationship between Job Stress with Job Productivity among Nurses

Job productivity is a very important issue that affects the overall productivity of the organization and leads to changes in the quality of services and stress reduction. One of the key steps in enhancing job productivity is khowning about effective factors such as perceived organizational support and psychological resiliency. Therefore, the aim of present study was to determine the moderating effect of perceived organizational support and psychological resiliency in the relationship between job stress and job productivity.

In This descriptive-correlational study from the population of the female nurses working in public hospitals of Tehran in the year 2018, a total of 150 were selected using convenience sampling. Data collected via Perceived Organizational Support Questionnaire (POSQ), Rice’s Job Stress Questionnaire (RJSQ), Human Resource Productivity Questionnaire (HRPQ) and Resiliency Scale (CD- RICS) and were analyzed using Pearson correlation and hierarchical linear regersion.

The results showed a significant negative relationship between job stress and job productivity (r= -0.46, p<0.01), a significant positive relationship between perceived organizational support with job productivity (r= 0.54, p<0.01), psychological resilience and job productivity (r=0.39, p<0.01). Also, findings of hierarchical regression analysis confirmed moderating role of organizational support Perceived (p<0.01, β =-0.21) and psychological resilience (p<0.01, β =-0.14) in the relationship between job stress and job productivity.

The present study emphasizes the moderating role of perceived organizational support and psychological resilience as important mechanisms in the relationship between job stress and job productivity. Therefore, expanding and extending organizational support by authorities and promoting psychological resilience can be a good way to reduce the negative effects of job stress and increase productivity.