Evaluation of Knowledge Management Maturity with a Strategy-Based Approach in Khuzestan Regional Electric Company: Mixed Method

The purpose of this study was to evaluate the knowledge management knowledge maturity with a strategy-oriented approach in Khuzestan Regional Electric Company. The research method was a sequential explanatory combination, a type of follow-up explanation and a research method in the quantitative, descriptive-survey field and in the qualitative section of Multiple Qualitative Case study. The statistical population included 48 experts and managers of this company related to the knowledge management process, because limitation of population, All of them were sellected. The research instrument was Kruger's Strategic-Oriented Knowledge Management Maturity Assessment Questionnaire. The data gathering tool was Kruger's strategy-oriented knowledge management maturity assessment questionnaire. After calculating the validity and reliability, the distribution of the research population was distributed and SPSS20 software was used to analyze the data. It should be noted that for assessing the maturity of each individual item, the strategic knowledge-based sub-sectors of the KMMs were compared with the middle-level comparison (the second quartile was equivalent to 50%). The results showed that the Company had grown from the six stages of maturity in four stages and out of 97 indexes in 34 indexes less than average, which was reported as the company's knowledge management maturity damages. The research method in the qualitative section was multiple case study. The potential contributors to this section included all the managers and experts of company. The research participants, with targeted targeting approach and the method of key reviewers based on saturation, were selected and the causes of the puberty damages of the strategy-oriented knowledge management were conducted through a semi-structured, in-depth interview, in the form of basic, The themes of the organizer and the general themes were extracted, and plotted in the form of a network of themes. In general, the lack of a clear understanding of the relationship between knowledge and strategy has been the most important cause of injury.The strategy of the company should be reviewd and knowledge management should be one of the main pillars of the organization's strategy.