Providing a model to enhance the education system of National Bank staff

The present study aimed to provide a model to enhance the education system of National Bank staff. Accordingly, the study was based on mixed data type,purpose-based,applied-fundamental,cross-sectional data collection time,and descriptive-survey research method.The qualitative research consisted of academic experts and managers of the branches of the National Bank of Iran,who were selected using saturation method and purposive sampling method of 10 persons in the qualitative sector. In the quantitative part of the study, the statistical population consisted of all the employees of the National Bank of Iran,Tehran Branches.Using the Cochran formula and stepwise cluster sampling, 346 employees of the National Bank were selected as the sample size. Data collection was done in two ways: library and field. Interview and researcher-made questionnaire were used in field. Validity of the questionnaire including face validity, content, and validity of its Buddhopedia structure with Cronbach's alpha coefficient (Structural factors: 0.794, Content factors: 0.836, Contextual factors: 0.825) Combined reliability status (Individual dimensions: 0.736, Educational dimensions: 0.838, Organizational size: 0.77, 0.77) Data analysis and qualitative analysis were performed by textual content analysis (coding) and in quantitative part in both descriptive and inferential parts. In the inferential part, exploratory factor analysis, confirmatory factor analysis and single sample t-test were used. The results of the research showed that the factors promoting the education system of the National Bank staff include individual, educational and organizational factors. In addition, the findings of the study showed that in the current situation, the individual factors in promoting the educational system are not favorable.