Comparing Nurses and Patients’ Views About Caring Behaviors and its Dimensions in Nurses

Care is a fundamental value in the nursing profession. Nurses’ caring behaviors areeffective in patients’ satisfaction as one of the important indicators of the quality of health care. Thisstudy was conducted to compare the views of hospitalized patients,nurses about the caringbehavior of nursing staff in Khalkhal.Materials,

The present comparative-descriptive study was performed on 200 patientsand 60 nurses of Imam Khomeini hospital in Khalkhal in 2018. Sampling was performed by asimple random sampling technique,and Caring Behavior Inventory (CBI-42) was used as the datacollection tool. Finally,data were analyzed using SPSS software by descriptive statistical methodsand the independent t-test.

The means,standard deviations of the total caring behavior from patients’,nurses’views were 5.42 ± 0.94,30.5 ± 0.59,respectively. There was no significant statistical differencebetween the nurses’,patients’ viewpoints regarding each of the caring behaviors (P>0.05)although a statistically significant difference was observed between the overall score of nurses’ andpatients’ views (t,2.67,P,0.048).

Considering the key role of nurses in treating patients,the need for using appropriatecaring behaviors will increase patients’ satisfaction with the treatment system. Therefore,it issuggested that training courses focus on patient-centered care in order to strengthen caring behaviorsin nurses