A Survey of Students' Viewpoints on Current Problems in the Educational Process in Schools of Ahvaz Jundishapur University of Medical Sciences in 2018

Education plays an increasingly important role in the transformation and development of society.  The quantitative growth of higher education, regardless of the scarcity of resources and the high sensitivity of the community to this system, has necessitated the need to pay attention to the effectiveness and efficiency of the higher educational system. The purpose of this study was to evaluate students' satisfaction of educational services provided by Ahvaz Jundishapur University of Medical Sciences and to investigate its relation with their educational performance. In this study, 140 students were studied using available sampling method. Moreover, the data collection tool was a questionnaire that was prepared using valid and relevant scientific resources and arranged in five scope (lecturers, educational services, welfare part, students and management department). Accordingly, the results showed that viewpoint score of students of the learning environment were moderate and good. The highest mean score (35.7± 10.2) was also related to lecturer domain in Nursing and Midwifery faculty; and the lowest mean score (11.7± 3.59) was related to student’s domain in health school, too. Applying students' views as clients and active partners of the university can help to refine the educational services process and quality improvement programs that resulted in enhancing the quality of educational services.