The Role of Computer Anxiety in Acceptance of Iranian Public Library Management System Based on the Unified Theory of Acceptance and Use of Technology

The main purpose of this study was to measure the acceptance and role of computer anxiety among the users of public libraries in Kerman province while using Iranian Public Library Management System (SAMAN) within the framework of the unified theory of acceptance and use of technology (UTAUT).

This is an applied study in terms of purpose and a descriptive study conducted using the correlation method. The statistical population of the research consisted of 130 public libraries in Kerman Province, which totally included 35906 respondents. The sample size was estimated by using the Cochranchr('39')s formula and the multi-stage method at 380 people.

The findings indicate that there was a meaningful relationship between the expectations of performance, effort expectancy and the social influence of the unified theory of acceptance and use of technology with behavioral intention. Facilitating conditions and userschr('39') behavioral intention were correlated with the practical use of the information system of Saman. There was no meaningful difference between the levels of admission of the information system of Saman by the users of public libraries in Kerman Province in terms of gender. However, a significant difference was seen in terms of age of the users. Furthermore, it was found that computer anxiety moderated the relationship of performance expectations, effort expectancy and social influence with the behavioral intention users to use the SAMAN information system. In addition, computer anxiety moderated the relationship between facilitator conditions and the practical use of the SAMAN information system by users.

Originality/value:

 According to the present researcherchr('39')s review, no research thus far has been conducted on the role of computer anxiety in the adoption of a public library management system within the theoretical framework of unified theory of acceptance and use of technology.