Designing and Evaluating a Model for Precedents and Outcomes of Organizational Cynicism (Maron Company, Ahvaz, 2019)

Organizational cynicism is one of the important behavioral issues affecting employee performance, thereby reducing organizational efficiency. This study aims to design and evaluate a model for antecedents and consequences of organizational cynicism in employees of an industrial company in Iran.

In this applied descriptive-correlational study, the statistical population included all employees of Maron Company in Ahvaz in 2019. A sample of 210 employees of the company was selected through random sampling. The instruments used in the study included questionnaires of Dean et al.chr('39')s Organizational Cynicism, Niehoff and Moormanchr('39')s Perceived Organizational Justice, Rhoades and Eisenbergerchr('39')s Perceived Organizational Support, Judge et al.chr('39')s Core Self-Evaluations, Kauffman et al.chr('39')s Job Satisfaction, Organ et al.chr('39')s Citizenship Behavior, as well as Bennett and Robinsonchr('39')s Workplace Deviance. The proposed model was investigated through structural making use of SPSS-23 and AMOS-23 software.

Results showed that the proposed model fit the data well. In addition, according to the results, among all direct paths, only the perceived organizational path coefficient of organizational cynicism was not significant.  The findings showed that organizational cynicism had a meditating role between perceived organizational justice and core self-evaluations with job satisfaction, citizenship behavior, and workplace deviance (p = 0.000). In addition, role of organizational cynicism was not significant in the mediating paths of perceived organizational support for organizational citizenship behavior, perceived organizational support for job satisfaction, and perceived organizational support for anti-production behaviors.

The findings showed that organizational cynicism had a meditating role in perceived organizational justice, core self-evaluations, job satisfaction, citizenship behavior, and workplace deviance.