A futuristic view of social responsibility in governmental and non-governmental organizations, the application of the Delphi approach

Based on the data collected, there is a complete knowledge of the past and current developments of the CSR, but this information lacks the perception of its future potential. The purpose of this research is to investigate the future role of CSR in governmental and non-governmental organizations. In this regard, the following questions are designed: 1. How will CSR be important in future in governmental and non-governmental organizations? 2. What general (general) CSR policies affect the future CSR? 3. Which stakeholders will be involved in the dissemination of CSR in future government and non-governmental organizations? In order to clarify the future of CSR, the use of the Delphi technique, which is based on the prediction of the outcome of the consensus, is being addressed and applied in this research. To assess regional and partial differences, the Delphi panel covers more than 112 experts and experts that cover all areas of Tehran's metropolis. Findings of the research indicate that the reasons for the increasing importance of CSR are: increased competition pressure; customers' expectations and pressure; growing environmental and social issues; increasing social awareness and expectations; political reasons; corporate ethical attitudes; Self-concept; employees and staff expectations; pressure from the legal framework.