Components of establishing knowledge management in the General Registry Office of Bushehr Province

The purpose of this study is to identify the components of establishing knowledge management in the General Registry Office of Bushehr Province. This research is of research type, theoretical and its approach according to the objectives of the research is a qualitative type of content analysis. Two methods of library and field were used to collect data. In order to benefit from the opinions of experts and managers of the General Administration, using the purposeful sampling method with maximum diversity, 32 managers and specialists who had the information required for the research, were selected and through in-depth interviews, the information required for the research. Was collected. The interview continued until the information reached theoretical saturation. The questions of this interview were prepared based on a review of the research literature and were reviewed and reviewed by several professors and experts in order to be appropriate and adequate. The data obtained from the interviews were copied, categorized and analyzed shortly after the interviews. To validate the results, the methods of reliability, transferability, reliability and verifiability were used. Also, to increase trust, two coders were used during coding. Based on the results, three components were identified as effective components on the implementation of knowledge management system in the General Registry Office of Bushehr Province, which include technical infrastructure, human infrastructure and organizational infrastructure.