Investigating the Mediating Role of Organizational Trust in the Relationship Between Organizational Culture and Knowledge Management (Case Study: Shahid Chamran University of Ahvaz and Jundishapur University of Medical Sciences

The aim of this study was to investigate the mediating role of organizational trust in the relationship between organizational culture and knowledge management in university libraries in Ahvaz (Shahid Chamran University of Ahvaz and Jondishapur University of Medical Sciences).

The present study is a correlational application that has studied all librarians of Shahid Chamran University Libraries of Ahvaz and Jundishapur Medical Sciences. Data collection tools were Cameron and Quinn (1999) Organizational Culture Questionnaire, Payne Organizational Trust (2003) and Lawson Knowledge Management (2003). SPSS and AMOS software version 23 were used to analyze the data.

The values of fitness indices related to the proposed research model showed that fitness indices are desirable. Regarding the hypotheses related to direct effect, the research findings showed that there is a direct and significant relationship between organizational culture and knowledge management )p<0/005; β=0/87), organizational culture with organizational trust )p<0/005; β=0/55) and organizational trust with knowledge management )p<0/005; β=0/72). The results of Sobel test on indirect hypothesis showed that organizational culture has an indirect and significant effect on knowledge management through organizational trust  )p<0/005; β=0/396).

According to the research results, creating a suitable platform for creating a proper organizational culture leads to increasing the sense of organizational trust among librarians of university libraries and a sense of organizational trust in sharing knowledge and experiences, creating new knowledge and applying knowledge.