Capability Maturity Model and Optimization of Effective Evaluation of University Libraries (Meta-Synthesis Method)

Maturity models were introduced with the advancement, development and application of technologies and are considered as management topics. Maturity models have levels that each level includes the characteristics related to that level. Using maturity models, the effectiveness and performance of the organization can be evaluated. In the present study, we reviewed articles on maturity models and models. Capability maturity is addressed with a qualitative approach and a Meta-Synthesis Method. In addition to examining maturity models in different fields and examining the dimensions of that maturity model, the ability to evaluate the performance and effectiveness of university libraries should be examined. The existing literature on maturity models is based on their translation and interpretation. Based on this, 93 valid sources in the field of maturity models and 37 sources in the field of maturity models of capability and university libraries were examined. Based on the results, the technical category and the concept of hardware and software systems have the first rank and are of higher importance. The maturity model of university libraries helps library and university administrators to determine and review the characteristics of each level and Evaluate them to plan to upgrade each level and reach the ideal level.