Evaluating the Performance of the City Council in Urban Management(Case Study: Baneh City)

Good urban governance, as a new approach in urban management, emphasizes the observance of principles such as transparency, participation and the rule of law in order to provide a platform for dynamic interaction between government, market and social actors. Since the Islamic councils of the city are governing civil institutions that are responsible for the realization of civil rights in the city, so the evaluating of the activities of this institution to empower and improve the quality of the environment is very important. The main objective of this study is to evaluate the performance of councils in Baneh urban management.

The present article is applied in terms of purpose and descriptive-analytical in terms of method. To analyze the data and information, a combined method (quantitative and qualitative) appropriate to the subject has been used. Also, 400 questionnaires were randomly distributed among the residents of Baneh. Measuring the validity of the measurement tool using factor validity, Bartlett coefficients and KMO in SPSS software. The collected data were analyzed using T-test, Kolmogorov-Smirnov and Chi-Square statistical tests and regression test was used to answer the research questions.

The results of the tests show the relatively low satisfaction of residents with the performance of urban management. Studies have shown that the economic component has guaranteed the lowest level of satisfaction of residents and the actions of the city council in the civil, physical, environmental component to some extent has been able to obtain higher satisfaction.

Promoting public participation in urban management and improving the performance of municipalities can be a good way to improve the performance of Baneh urban management. Finally, executive policies and strategies were presented in line with the role and importance of councils in improving the quality of the environment.