Evaluating the performance of the quality components of the urban environment and its role in promoting citizen satisfaction (Case study: Yazd city)

With the emergence of environmental crises, environmental quality was recognized as part of the overall concept of quality of life. This concept is assumed to be a comprehensive reflection of a person's sense of health, including all the factors that play a role in human satisfaction. The present article has been designed to evaluate the performance of quality components of urban environment and its role in promoting citizen satisfaction by presenting a model to evaluate the quality of urban environment in Yazd. Check in the city environment. This research is a survey type in terms of applied purpose, in terms of nature and method. To collect information, 400 questionnaires (based on Cochran's formula) were randomly distributed among residents. The methodology of this research is based on one and two sample t test methods, analysis of variance and confirmatory factor analysis. The basis for measuring the quality of the environment in the Yazd city is the criterion of satisfaction with the components of the quality of the urban environment from the perspective of residents. Based on the findings of the present study, the components of urban environmental quality according to the theoretical model of the research, which is classified into five levels according to standard coefficients, in the fourth level of health service characteristics (0.96), security and social relations (0.92 ), Social services (0.88) and volume with a coefficient (0.85), had the greatest impact on the quality components of the urban environment. In the third level, the most impact on the components are functional characteristics (1.08), social (0.78) and cost per unit of housing (0.74). Finally, in the second level components, which is one of the main objectives of the research, the quality of residential environment with The coefficient (0.94) had the greatest effect on the quality of Yazd urban environment.