Designing the Performance Management Model for Employees in the National Aviation Industry

One of the most prominent functions of human resource management in organizations is employee performance management, which plays an important role as a lever point in the change, transformation and development of the organization. The present study aims to design a model of employee performance management in the national aviation industry.The present study is based on philosophy, interpretation, inductive approach, case study strategy, complex hybrid methodology, one-time cross-sectional horizon, and techniques and processes using interviews and expert questionnaires. The statistical population of the study included university professors and experts from senior human resource managers of companies active in the national aviation industry. The statistical sample was selected by a purposeful judgment method of 14 people and continued until the stage of theoretical saturation of data. Data collection tools in this study include a semi-structured interview and an expert-based questionnaire. To ensure the validity of the research tool, the criterion of acceptability and verifiable validity was used by the interview participants. The retest method was used to calculate the reliability of the research tool. The test reliability of the test was 87.71%. Data analysis was performed in the qualitative part by thematic analysis method and in the quantitative part by structural-interpretive modeling (ISM).The results of the content analysis resulted in the identification of themes and categories related to employee performance management, which is formed in the form of five comprehensive categories: drivers, planning, actions, drivers of effectiveness, and outcomes of performance management.