Online Teacher Roles and Competencies: Voices from Pre-Service EFL Teachers

Given the prevalence of COVID-19 pandemic and consequently the emergence of more online courses throughout the world, exploring teachers’ views about the shift from face-to-face to online environments seems significant. The objective of this study was thus twofold: (a) to investigate the roles EFL teachers take and (b) to determine competencies required to teach online English language courses. Mixed-methods research was conducted, and the participants were 100 MA students of TEFL at Iran University of Science and Technology (IUST). The required data were collected through administering two questionnaires, adapted by the researchers, on online teacher roles and competencies along with two open-ended questions. After carrying out descriptive statistics for the quantitative data and theme-based analysis for the qualitative ones, the results indicated that online teaching roles could be hierarchically ranked as pedagogical, professional, administrative, social, assessment, technological, and researcher. With regard to online teacher competencies, pedagogical, professional, and technological role competencies received the highest mean, while the researcher role competencies gained the lowest one. Pre-service EFL teachers held the view that having knowledge of technology and its use, knowledge of course/content, ability to sustain learners' motivation, online teaching skills, and ability to communicate were other competencies teachers require to fulfill their roles in online English language courses. The findings can provide more insights into how to redesign and map online teacher professional development courses to better prepare potential EFL teachers and boost their quality as online EFL teachers.