Thematic Analysis of Training System Requirements to Retention Generation Z Employees in the Capital Market

 Nowadays, there are different generations of employees in the workplaces. Because of each generation has experienced different histories, cultures, economics, and geographies, it has its own characteristics, values, and behaviors, and effective management of these differences is a major challenge for organizations. Therefore, recognizing and understanding these characteristics, values ​​and behaviors is essential in order to retention of these generations. Retention has different subsets that in this study the focus is on the training system. Therefore, the purpose of this study is to identify the factors affecting retention of generation Z employees in the training system in the capital market.

For this purpose, the thematic analysis method has been used as one of the qualitative research methods. The research paradigm was interpretive and semi-structured interviews were used as a research tool to collect raw data from 26 persons of generation Z employees in the capital market. These employees were selected by purposive sampling of the type of maximum diversity.

Total of 26 interviews after analysis led to the identification why and how of training as main theme, 5 secondary themes and 73 basic themes, which is based on why the training system exists and how it is implemented from the perspective of Generation Z.

 The results showed that an effective training system for Generation Z needs to consider and implement requirements in the areas of lecturer selection, utility measurement of learner, training flexibility, learning style and post-course activities.