Pathology of Training Approaches in Public Organizations Based on Casual Layered Analysis Method

The results of various studies in different organizations show that, currently, methods and styles of staff training face various shortcomings and challenges and the effectiveness of training does not meet the expectations of stakeholders. Therefore, it seems that conventional approaches to pathology of training in organizations are not sufficient and this issue requires a more comprehensive and in-depth approach. This study was conducted in response to this necessity and its purpose was to present a new approach to the pathology of staff training in public organizations and to provide alternative solutions in this field. For this purpose, the method of casual layered analysis (CLA) has been used, which is based on the pathology of issues at different levels and the explanation of alternative solutions. The method of data collection and analysis was based on a qualitative and expert-oriented process (literature review, semi-structured interview and expert panel). Accordingly, the causes of the ineffectiveness of training methods and approaches in public organizations have been identified at four levels: litany, structure, discourse/worldview, and metaphor/myth. Based on this, alternatives have been proposed that can provide different scenarios for the future of staff training. The results of this study emphasize the development of training approaches based on storytelling that are rooted in Iranian literature, religion, art, and historical and mental backgrounds. In this regard, learning styles based on case studies, narrations, participatory workshops and new discourses in the field of human capital development provide a dynamic platform for improving training approaches in these organizations.