Identify and Classification of housing indicators of low-income groups based on a perceptual-mental approach(Case study of Bojnourd city)

The issue of housing is a complex and multifaceted issue, and at the same time it is intensifying. The inability of low-income groups to meet their needs in the formal land and housing market has forced governments to play a role in this area. Adopting the right policy requires a realistic understanding of the needs of users.The aim of this study is to identify the needs, expectations and priorities of low-income groups in the field of housing. For this purpose, a qualitative method of contextual theory has been selected using semi-structured in-depth interview tools. The case study is the city of Bojnourd, which has faced the migration of various low-income groups in recent decades.Summarizing the results showed that the users are more concerned about the residential environment so that 75% of the codes in the form of 12 indicators are allocated to this issue. Other codes are related to the residential unit and are extracted in the form of 8 indicators. The allocation of these indicators to the four categories derived from theoretical foundations indicates the priority of social (41%) and physical (35%) aspects in assessing the quality of housing. A closer look shows that residents are more focused on the security and tranquility of the residential environment in the social aspect and access to public services in the physical aspect. This research can be a basis for targeted housing planning for low-income groups based on a perceptual-mental approach in order to prioritize the real needs of beneficiaries.