Modeling and evaluation of factors influencing the establishment of "Quality Culture" (QC) at Farhangiyan University

Article Type:
Case Study (دارای رتبه معتبر)

Based on previous researches, quality culture is considered as a dominant and specific university organizational culture, which is defined by common values and commitment to quality by university agents. The purpose of the current research was to modeling and evaluate the factors influencing the establishment of quality culture in Farhangian University. The research method was mixed-exploratory two-stage (qualitative-quantitative). In the qualitative part, using the semi-structured interview method, 23 academic and subject matter experts were interviewed in a targeted manner from educational and research centers in 2017. Next, in the quantitative part, 462 faculty and non-academic members were selected by multi-stage cluster sampling and answered the questionnaires. The formal and content validity of the quality culture questionnaire has been approved by experts, also in terms of reliability, the internal consistency method using Cronbach's alpha was used to calculate the internal consistency, which indicates the high reliability of the dimensions and components based on the number of factors. Extracted from factor analysis was confirmed. The results of the first and second order confirmatory factor analysis showed that Quality culture Consist of This Factors : "structural / managerial elements", "cultural / psychological elements", "leadership", "communication", "trust", "commitment and accountability", "partnership", "empowerment", "correction" Infrastructure ",. Its indigenous model for establishment in Farhangiyan University has a well-established structural validity. As a result, it can be said that the structural model of The study is of good quality and the observed values are well restored and the model has good predictive ability.

Journal of Management and educational perspective, Volume:4 Issue: 3, 2022
110 to 139  
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