Missed nursing care can cause considerable problems in patients’ treatment processes. One way to reduce it and patient safety is teamwork training for nurses. This study aimed to determine the effect of teamwork training on missed nursing care among the nurses in Neonatal Intensive Care Unit (NICU).
This quasi-experimental study was performed in 2021 (during the COVID-19 pandemic) on 20 nurses working in NICU. Teamwork training was done using the Team STEPPS method. The missed nursing care questionnaire was completed before, immediately and one month after the intervention.
The mean score of missed nursing care decreased from 72.7 ± 4.78 before the intervention to 53.5 ± 6.81 immediately after that, and the difference was statistically significant (P < 0.01). The mean score of missed nursing care was 58.2 ± 5.51 one month after the intervention, which was significantly different from that immediately after the intervention (P < 0.02).
Teamwork training had a considerable impact on reducing missed nursing care during the COVID-19 pandemic in NICU. Also, too many processes related to admission and discharge is the most important factor that resulted in missed nursing care. We suggest that other tools be utilized to measure the amount of teamwork among nurses in the future. It is recommended to consider teamwork training courses for nurses as a necessary part of in-service training. Conducting teamwork training workshops for nursing students can provide them the knowledge necessary to use teamwork strategies and tools to meet those challenges.
Nursing care , Teamwork , NICU , Nurses
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