User Attitudes toward the Impact of Information Technology on Healthcare Improvement: A Case Study

Hospitals now face the critical challenge of figuring out how to use healthcare information technology (IT) to raise the caliber of healthcare services as a result of the recent, rapid increase of medical information. Therefore, the current study was carried out with the intention of evaluating the attitude of the staff of the Baghdad teaching hospital, who are the most significant users of IT systems in the field of healthcare, in order to assess their readiness to embrace such systems.

Using a researcher-made questionnaire that included inquiries about the impact of IT on therapeutic, educational, research, and administrative activities, this descriptive-cross-sectional study was carried out in the first half of 2022 and examined the perspectives of 461 employees (using stratified sampling) of the Baghdad teaching hospital regarding the effects of IT in the healthcare system. The questionnaire's reliability was assessed using the split-half approach, and the correlation coefficient was 96%. The comments of various medical experts were also used to assess the validity of the questionnaire. The data was then examined using descriptive and analytical statistics with the aid of the SPSS 23.0.

In regards to the impact of IT on enhancing health, the research community as a whole—of which 39.7 percent of women and 60.3 percent of men in both clinical and administrative groups—had a positive attitude, scoring an average of 411.6.

The optimistic outlook of the research community demonstrates that the investigated hospital is appropriate for the introduction and advancement of IT.