The purpose of this research was to study factors affecting conflict management from the perspective of Tehran Keshavarzi Bank employees. The methodological approach of this study was descriptive- correlative. The research population consisted of 1200 Keshavarzi Bank employees, which 291 of them selected using randomizing sampling method (n=291). Validity of the instrument was established by a panel of experts consisting of senior faculty members in Sari University and research committee advisors in Tehran Keshavarzi Bank. Reliability analysis was conducted by using and Cronbach alpha formula and result was 0.87. Dependent variable was conflict management and independent variables include factors of economic, social, management and extension- education. The results showed that economic factor explained variation of 19% of control style in conflict management and factors of extension- education and economic explained variation of 5.6% of collaborating style in conflict management. Also factors of social and economic explained variation of 24.2% of avoiding style in conflict management, and factors of management, extension- education and social explained variation of 18.9% of accommodating style in conflict management. Also factors of management and extension- education explained variation of 23% of compromising style in conflict management.
- حق عضویت دریافتی صرف حمایت از نشریات عضو و نگهداری، تکمیل و توسعه مگیران میشود.
- پرداخت حق اشتراک و دانلود مقالات اجازه بازنشر آن در سایر رسانههای چاپی و دیجیتال را به کاربر نمیدهد.