Conceptualization of employees' concourses regarding resilience building strategies in public organizations: a research based on Q methodology

One of the challenges facing Iran's public administration is to strengthen the resilience of employees in the face of the country's crises, because government organizations can effectively lead and manage crises with their human resources. Several researches have been conducted on the strategies of the administrative system to promote the resilience of public sector employees; But these strategies have been established based on the view of managers and rulers of organizations. An important knowledge gap in this field is the lack of employees' own views on ways to strengthen their resilience. The ultimate goal of this research is to conceptualize the concourses of the employees regarding the strategies to increase the resilience of the employees in the crisis situation (here corona) using Q methodology. In response to the research questions, six factor (Resilience in terms of creating a sense importance in the organization, resilience in terms of enriching the work environment in the organization, resilience in terms of crisis-oriented planning, resilience in terms of process transformation, resilience in terms of constructive interactions in the organization and resilience In terms of the evolution of organizational democracy)emerged in the light of factor analysis, and at the end, the implications of these mental models for the theory and practice of employee resilience were discussed for researchers and policy makers.