The Relationship between the Use of Information and Communication Technology, Internal Communication Satisfaction and Interaction of Remote Employees with the Structural Equation Modeling (Case Study: Education employees of One District of Tehran City)

Message:
Article Type:
Case Study (دارای رتبه معتبر)
Abstract:
Purpose

The interaction of remote employees can play an effective role in improving the situation of the organization, which possible factors affecting it include the use of information and communication technology and internal communication satisfaction. Therefore, the current research was conducted with the aim of determining the relationship between the use of information and communication technology, internal communication satisfaction and interaction of remote employees with structural equation modeling.

Methodology

In a descriptive research from type of correlation, from among the education employees of one district of Tehran city number of 220 people were selected as a sample with using the stratified random sampling method. In this study, in order to collect research data was used the Lee standard questionnaire (2023), which in the present study its validity and reliability were checked and confirmed. The data of this study were analyzed by structural equation modeling method in SPSS and Smart PLS software.

Findings

The findings of the present study showed that there was a positive and significant correlation between the use of information and communication technology, internal communication satisfaction and employee interaction (P<0.01). Also, the model of use information and communication technology on employee interaction with the mediator of internal communication satisfaction had a good fit. In this model, the use of information and communication technology had a direct and significant effect on internal communication satisfaction and employee interaction and internal communication satisfaction had a direct and significant effect on employee interaction. In addition, the use of information and communication technology with the mediator of internal communication satisfaction had an indirect and significant effect on employee interaction (P<0.001).

Conclusion

Considering the direct and indirect impact of the use of information and communication technology on employee interaction, in order to promote the status of the organization and employee interaction can be provided the conditions for improve the use of information and communication technology and internal communication satisfaction.

Language:
English
Published:
Iranian Journal of Educational Sociology, Volume:6 Issue: 4, Dec 2023
Pages:
96 to 104
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