Readiness of Iran Universities of Medical Sciences for Conducting Total Quality Management (TQM) according to Educational Manager's Point of View
Author(s):
Abstract:
Background and Objective
Total Quality Management (TQM) is a new approach to management which must be implemented gradually during some stages. The first step is to create readiness for change; conducting quality management is not possible before acquiring enough readiness. This study was conducted to evaluate the readiness of Iran Universities of Medical Sciences for conducting Total Quality Management (TQM) according to educational managers’ point of view.Methods
In this descriptive study, the participants were all educational managers of 34 Universities of Medical Sciences including 314 vice chancellors for educational affairs, heads of Medical Education Development Centers, deans and pro-vice chancellors for education. Data was collected using a researcher-made questionnaire containing 27 questions about 11 signs of readiness.Results
The results of this study revealed that the mean score given to all fields was 7.9 out of 20 in all universities. In this regard, the lowest score was given to allocating resources with the approach of TQM (4.6) while the highest score was given to applying TQM philosophy in behavior (10.9). There was a significant difference between universities and type three universities got a significantly lower score (P=0.02) although the numeric value was not considerable.Conclusion
The results imply that the universities have had an improving trend and an appropriate atmosphere is ready for conducting Total Quality Management.Language:
Persian
Published:
Strides in Development of Medical Education, Volume:6 Issue: 1, 2009
Page:
74
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