The Relationship Between Job Burnout and Public Health of Telecommunication Central Office Personnel in Zahedan

Job burnout is a mental syndrome consisting of emotional exhaustion, depersonalization (negative and without any emotional reaction to clients) and reduction of efficiency feeling which makes people have negatives attitude to themselves, their job and others and jeopardize the peoples general health. The purpose of this research is to survey the relationship between job burnout and general health of Sistan and Baluchestan telecommunication central office personnel. This is a descriptive-analytical study with stratified random sampling. The sample number was 150. The data collection instrument was questionnaire including 22 job burnout questions and 28 Goldenberg general health questions (GHQ28). Meaningful correlation was found between the subject's job burnout and their general health. Also there was correction between emotional exhaustion, anxiety and sleep disorder with general health; depersonalization with general health, anxiety and sleep disorder with job burnout and finally between incompetent personality with social relationship disorder. Regading the obvious relationship between job burnout and general health, it is necessary for organization managers to perform schedules for improving motivation, job satisfaction, self accomplishment and human relationship.