Evaluation of citizen contribution effects in optimizing civil services with emphasize on day markets (Case: Mashhad Metropolis)

Necessity of operating transition strategy from charging to giving responsibilities and matters by mayors in metropolises, optimized contribution view on service and constructional activities, but response to the way of utilization from citizen contributions caused description of all known and unknown aspects of citizenship contributions in creating and maintaining day markets. These include fruit and vegetables, meat and protein in Mashhad, along with evaluation of all the processes and effective features contribution manner of citizens and their contraction with mayor. Results of the present paper which are written based on analytical–descriptive and research method using second analysis and survey study, show that: 1-Amount of referring and purchase of Mashhad metropolis citizens increased from 45% in 1385 to more than 65% by now, undoubtedly, one of the main causes of which, is paying attention to citizen needs by municipality and civil managers and responsible, and preparing the way for contribution of citizens in orientation process, creation and utilization of day markets. 2. Based on survey observation in recent year compared to 1385, citizen contribution in standardization process of civil services especially in day markets lead to optimizing services of these markets (diversity of supplied products, increasing quality and health of products and even optimizing physical body indices of markets) (Citizen contributions are in the form of mental and technical aids, financial aids, contribution in performance and contribution in investment).