فصلنامه مدیریت توسعه و تحول
پیاپی 21 (تابستان 1394)

In this research the relationship between organizational citizenship behavior and human resource productivity in Islamic Azad University of Qazvin has been investigated. This research is a type of descriptive research which has been done by the base of correlation. In terms of goal, it is a practical research. Survey method has been used to collect the data. Statistical population is the personnel of Islamic Azad University of Qazvin. Bienstock's and his colleague's questionnaire has been used to evaluate the variables of organizational citizenship behavior which includes: loyalty behaviors, obedience behaviors and participation behaviors. A questionnaire has been made by researcher to evaluate the variables of human resource productivity. After determining the sample size the questionnaires have been sorted randomly and 183 questionnaires were distributed and collected. SPSS software has been used for statistical computing and data analyses have been done by Spearman and Regression Correlation methods. The results show that there is a significant and direct relationship between organizational citizenship behavior and human resource productivity. The correlation rate has been obtained 0.683.

This study was performed with aim of the management competency model with emphasis on postmodern change management (case study: ministry of Cooperative, Labor and Social Welfare).20 managers of the Ministry of Cooperative, Labor and Social Welfare were selected based on the purposeful sampling with maximum difference. Semi-structured interview was done and the questionnaire of postmodern change management was conducted. Articles and books related to the management in postmodern organizations, national websites of the Ministry of Cooperatives, Labor and Social Welfare and job description of managers in the ministry of Cooperative, Labor and Welfare Social were studied. Management-Organizational competencies, Work place Competencies, Social Competencies and Personal Effectiveness Competencies were defined base on content analysis method. Postmodern Managerial competencies were divided to 20 axis competencies and 81 secondary competencies were divided. Validity and reliability of the model was confirmed at the end of research.

The purpose of this study was to evaluate the effectiveness of employee empowerment training periods. This is a descriptive study. Research Center for the research community experts, Housing and Urban Development that the number of inquiries from the personnel department, 74 respectively. Because of the limited sample size of the target population was chosen. To collect data, questionnaires of 27 questions were hidden. To analyze the data, descriptive statistics (mean and frequency) and inferential statistics (regression) was used. The results show that the enforcement of the greatest effect on employee skills training periods Dardzman little impact on employees 'skills, but the distance does not affect the employee's skills operating at the greatest impact on student employees. Time periods have little impact on knowledge, but knowledge does not affect the enforcement period. Enforcement agent has the greatest impact on employee attitudes.

It is undoubtedly, the today business world is the world of organizations and custodians of organizations’ creation, management and development, are human. Among humans, the role of managers as designers, navigator and administrators of the organization is no secret, so effective application of the system of selection, recruitment, retention, evaluation and development of them is important and special. This longitudinal and intervention study is based to determine the effect of 360-degree feedback evaluation in Shiraz University of Medical Sciences managers in 2012 and 2014. The study sample consisted of a total of 7 Managers and 418 questionnaires have been completed. Each manager were evaluated by himself, superiors, colleagues and subordinates. Data Analysis showed the status of each manager in the first and second stages. In first stage, results of one-way ANOVA test showed no statistically significant difference between the results of the managers and others, but in the second stage, significant differences were observed. Consequently, the results showed that result feedback have had an impact on performance.

The present study aims at identifying the effect of the transformational leadership style on municipal employees’ self-efficacy in city of Aran & Bidgol, Iran. The research objective is practical and it is based on the descriptive-casual and library-based for collecting data in literature review and study of related theories. Population of the study was all municipal employees in Aran & Bidgol, 100 people in number. And census method was utilized for sampling. For collecting data Base transformational leadership questionnaire and Sherer.et al self-efficacy questionnaire were administrated on subjects of the study. The questionnaires validity was verified by ten “10” expertise, and their reliability was tested based on Cronbach’s alpha. This investigation involves six hypotheses in which among them there is only one “1” primary hypothesis in evaluating effect of transformational leadership style on municipal employees’ self-efficacy. And the other secondary hypotheses concentrate in exploring the effect of aspects of transformational leadership style such as perfect characteristics, idealized behaviors, inspirational motivation, intellectual persuasion and personal considerations of managers on employees’ self-efficacy. Data analysis and the obtained scores from the administrated tests on variables proved all hypotheses and it showed that transformational leadership style has a significant effect on Aran & Bidgol municipal employees’ self-efficacy. Among various aspects of transformational leadership, the perfect characteristics have the most effect and personal considerations have the least one on employees’ self-efficacy.

This study aimed to evaluate the relationship between job security and organizational citizenship's behavior of temporary and permanent staffs that is accomplished in Qazvin University of Medical Sciences. For this purpose, two variables, job security, and organizational citizenship behavior as default factors were considered. In today's competitive business environment, the major concern and movement of organizations shapes to survival and pervasive development. Therefore, critical issues and methods of performance evaluation, management and improvement, at the level of staffs and at the level of managers is one of the major and considerable topics. It seems that satisfaction with job security is one of the factors that have a direct and significant relationship with organizational citizenship behavior. In order to provide comments through libraries and information centers, materials and resources needed were attempted to provide, and by using these data obtained from the study and practical and theoretical studies, a questionnaire was designed. The questionnaire was developed based on a Likert scale. The respondents included employees of Qazvin University of Medical Sciences and a random sample of size n = 120. Bivariate descriptive and correlational research methods and data analysis, both descriptive and inferential (And with the help of SPSS and AMOS) was used. The results indicated a significant correlation between job security and organizational citizenship behavior of Qazvin University of Medical Sciences.

Knowing that now, for the banks, the use of electronic services on resources that affect the bank, is of high importance. The aim of this study was to investigate the effect of electronic banking services in the province is increasing bank reserves. In this study the method is descriptive - Ali. The population of the province is bank branches and 150 employees, respectively. The formula for calculation of the Cochran in the research community, we must be distributed 108 questionnaires among members of the sample. To gather data, the validity and reliability of the questionnaire was confirmed. Data using descriptive statistics (tables and graphs) and inferential statistics (binomial test, Friedman rank test) and analyzed by using SPSS software was used Based on the hypothesis. That the use of electronic banking services on cassava will increase bank reserves.

According to services available in the city, optimal distribution and locate of Automatic Teller Machine of banks, due to the increasing importance of urban expansion and population growth, service delivery is considered as the most important issues. Choosing the best location for ATM influenced by several factors, including population, proximity to other facilities, urban traffic system, competitors, and regulations and is located. In this study, we sought to determine the proper place to be ATM so that all customer demand at Bushehr to be answered. Hence, in this paper we use descriptive - analytical method and fuzzy analysis hierarchy process, by using of the quantitative operations research methods and mathematical modeling location from which to deploy the ATM machine set while priority scheme, this area will be evaluated according to different criteria. This study shows the deployment of ATM bank machine in Bushehr, dispersal pattern and practice of some of these devices are not suitable for these devices the user is not required. So by using a hierarchical analysis in fuzzy environment and combined its output results with linear assignment method and use of banking experts, and the opinions of experts in the field of banking, eleven priority areas identified were scored until all points are covered and the citizens of the city of Bushehr quick and easy access to the this devices.